privacy policy

Privacy Policy for L'Artisan Bridal

Effective Date: Jan 1 2026

Introduction

L'Artisan Bridal values your privacy and is committed to protecting your personal information in accordance with applicable laws. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit our website, use our services, or order custom bridal products, as well as the rights you have regarding your information.

This Privacy Policy applies to all users who access or use our website (lartisanbridal.com), including registered and unregistered users. By using our website or services, you agree to the collection, use, storage, and sharing of your information as described in this policy.

1. Types of Personal Information We Collect

When you use our website or custom bridal services, we may collect the following categories of personal information:

1.1 Registration Information.
When you create an account on our website, you will be asked to provide your name, email address, phone number, and login password. This information is used to create and manage your account.

1.2 Custom Service Information.
When you use our custom bridal services, we collect the following information you provide:

· Basic personal information: name, contact information, postal address;
· Body measurements: height, weight, bust, waist, hip, and other measurements required for custom bridal products;
· Bridal preferences: preferred styles, colors, fabrics, design details, etc.;
· Personal photos: if you choose to upload reference images or design inspiration, we may collect the images you provide.

1.3 Order Information.
When you place an order for our products or services, we collect order details, including selected products, custom requirements, order amount, payment method, and shipping address.

1.4 Payment Information.
To complete a transaction, we collect necessary payment-related information such as payment time, payment amount, and payment channel. Please note that your complete bank card information is processed directly by third‑party payment providers; we do not collect or store your full bank card number or payment password.

1.5 Technical and Usage Information.
When you visit our website, we may automatically collect technical information such as your IP address, browser type, device information, operating system, pages viewed, time spent on pages, and referring URLs. This information helps us improve our website and services.

1.6 Communication Information.
If you contact us via email, live chat, contact forms, or social media, we may collect your name, contact details, and the content of your communication for customer service purposes.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

· To provide and manage our services: process your custom bridal orders, create and manage your account, communicate with you about your orders or inquiries, and deliver the products you request.
· To improve our website and services: analyze usage patterns, troubleshoot technical issues, and enhance user experience.
· To communicate with you: send order confirmations, shipping updates, and service-related notices. With your consent, we may also send promotional emails about new collections, special offers, or events (you may opt out at any time).
· To comply with legal obligations: verify your identity when required by law, respond to lawful requests from public authorities, and enforce our terms of service.
· For security and fraud prevention: monitor for suspicious activity, protect against unauthorized access, and ensure the safety of our website and users.

3. How We Share Your Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

· With service providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, fulfilling orders (e.g., shipping carriers, fabric suppliers, tailoring partners), and providing customer support. These service providers are contractually obligated to protect your information and use it only for the services they perform on our behalf.
· For legal reasons: We may disclose your information if required to do so by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
· Business transfers: In the event of a merger, acquisition, reorganization, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
· With your consent: We may share your information for other purposes if you have given your explicit consent.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

· Using encryption (SSL/TLS) for data transmitted between your browser and our website.
· Restricting access to personal information to employees, contractors, and service providers who need to know that information to perform their duties.
· Regularly reviewing our security practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You are also responsible for keeping your account password confidential.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

· Account information: retained while your account is active and for a reasonable period thereafter in case you wish to reactivate.
· Order and custom service information: retained for as long as necessary to fulfill your order, comply with legal obligations (e.g., tax and warranty laws), and resolve disputes.
· Marketing information: retained until you withdraw your consent or opt out.

When we no longer need your personal information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

· Access: Request a copy of the personal information we hold about you.
· Correction: Request that we correct inaccurate or incomplete information.
· Deletion: Request that we delete your personal information, subject to legal exceptions.
· Restriction: Request that we restrict processing of your information in certain circumstances.
· Data portability: Request a copy of your information in a structured, machine-readable format.
· Opt out of marketing: Unsubscribe from our promotional emails by clicking the “unsubscribe” link or contacting us directly.
· Withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the information in Section 10. We will respond within a reasonable timeframe and as required by applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device.

Types of cookies we use:

· Essential cookies: Necessary for the website to function properly (e.g., shopping cart, login).
· Analytics/performance cookies: Help us understand how visitors use our website (e.g., Google Analytics).
· Functional cookies: Remember your preferences (e.g., language, region).
· Advertising cookies: Used to deliver relevant ads and track campaign effectiveness (if applicable).

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or payment providers. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of such sites.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

If you are accessing our website from outside the country where our servers are located (currently the United States), please note that your information may be transferred to, stored, and processed in that country. We take appropriate safeguards to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically. If we make material changes, we will notify you by email (if you have an account) or through a notice on our website.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

L'Artisan Bridal
Email: info@lartisanbridal.com